Privacy Policy

ACEA conscious of the rights of individuals, especially with regard to automated processing, and in a desire for transparency with its clients, has put in place a policy covering all of these processes and the objectives they aim achieve, as well as the means of action available to individuals so that they can best exercise their rights.
For any additional information on personal data protection, please consult the website:
Your continued browsing of this site constitutes unreserved acceptance of the provisions and terms and conditions of use which follow. You agree to the use of cookies and other tracers. In the event of refusal, please click on the following link:
The version of these general conditions of use currently online is the sole enforceable version for the entire duration of this website, and until it is replaced by a new version.


1.1 Site (hereinafter “the Site”): ACEA
1.2 Publisher (hereinafter referred to as ‘the publisher’):
ACEA SARL, with a capital of 198 000 €,
headquartered at: 5 RUE DES GENETS, 67110 GUNDERSHOFFEN
represented by Thierry MOHR, in his capacity as Manager CEO,
registered in RCS STRASBOURG,
telephone number: 05 55 58 04 83,
email address:
1.3 Host (hereinafter referred to as “the host”):
ACEA is hosted by OVH, headquartered at 2 rue Kellermann, 59100 Roubaix.


Access to the site and its use are for personal use only. You hereby agree not to use this site and the information or data provided for commercial, political, or advertising purposes, and for any form of commercial solicitation, including the sending of unsolicited email.


All trademarks, photographs, texts, comments, illustrations, animated or still images, video sequences, sounds, as well as all computer applications that may be used to operate the site, and more generally all the elements reproduced or used on the site, are protected by the laws in force concerning intellectual property.
These are fully owned by the publisher or its partners. Any reproduction, representation, use, or adaptation, under whatever form, of whole or part of these items, including the IT applications, without the prior written approval of the publisher, are strictly forbidden. The fact that the publisher does not initiate proceedings upon becoming aware of such unauthorised use is not deemed to be an acceptance of said use, nor a waiver of the right to prosecute.


For the proper management of the site, the publisher may, at any time:
suspend, interrupt, or limit access to whole or part of the site, or reserve access to the site, or to certain parts of the site, to a defined category of users;
Delete all information that could disturb its functioning or that contravenes national or international laws or the rules of Netiquette;
suspend the Web Site in order to update it.


The publisher cannot be held liable in case of failure, breakdown, difficulty, or interruption of operations, which may prevent access to the site, or to one of its functionalities.
The equipment you use to connect to the site is entirely your responsibility. You must take all appropriate measures to protect your equipment and your own data, particularly from Internet viruses. You are also solely responsible for the sites and data you are viewing.
The publisher cannot be held liable for any legal action taken against you:
resulting from the use of the site or any services available through Internet;
due to your non-observance of these general terms.
The publisher will not be not liable for damage to yourself, to others, and/or your equipment, caused by your connection or your use of the site, and you hereby waive any action against the publisher as a result.
If the publisher is subject to amicable or judicial proceedings because of your use of the site, it will take legal action against you to obtain compensation for all damages, monies, penalties, and costs deriving from said proceeding.


The insertion by users of hypertext links to all or part of the site is authorised by the publisher. Any link must be removed at the request of the publisher.
Any information accessible via a link to other sites is not under the control of the publisher who declines any responsibility for their content.


Your data is collected by ACEA.
Personal data means any information relating to an identified or identifiable individual (concerned person); an identifiable person is an individual who can be identified, directly or indirectly, in particular by reference to a name, an identification number, or to one or more specific elements, linked to his/her physical, physiological, genetic, psychological, economic, cultural or social identity.
Personal data that may be collected on the site is mainly used by the publisher for the management of its relationship with you, and where appropriate for the processing of your orders.
The personal data collected is as follows:
Name and surname
Email address
Telephone number


In application of the regulations applicable to personal data, users have the following rights:
Right of access: users can exercise their right of access, in order to know the personal data held concerning them, by writing to the following email address. In this event, prior to responding to this right, the Platform may request proof of the user’s identity in order to verify the accuracy of the same.
Right of correction: If the personal data held by the Platform is inaccurate, users can request that the information be updated.
Right of deletion: users can request the deletion of their personal data, in accordance with the applicable data protection laws.
Right of restriction of processing: users can ask the Platform to limit the processing of their personal data, in accordance with the scenarios provided for under the GDPR.
Right of objection to data processing: users can object to their data being processed in accordance with the scenarios provided for under the GDPR.
Right of portability: users can ask that the Platform send them their personal data so it can be transferred to a new Platform.
You can exercise this right by contacting us at the following address:
Or by email at:
All applications must be accompanied by a photocopy of a signed and valid identity document, and must indicate the address the publisher can use to contact the applicant. A reply will be sent out within a month of receiving the request. This one-month period may however be extended by two months if the complexity of the application and/or the number of applications requires such an extension.
In addition, and following law no. 2016-1321 of 7 October 2016, persons who so wish can decide the outcome of their data after their death. For more information on the subject, please consult the CNIL website at:
Users can also file a complaint with the CNIL on the CNIL website:
We recommend that you contact us first at the Platform before lodging a complaint with the CNIL, as we are at your disposal to solve your problem.


The objective of the collection of personal data from users is the provision of the services of the Platform, their improvement, and to maintain a secure environment. The legal basis of the processing is the performance of the agreement between the user and the Platform. More specifically, uses are as follows:
access and use of the Platform by the user;
operational management and optimisation of the Platform;
implementation of user support;
verification, identification and authentication of the data transmitted by the user;
customisation of services by displaying adverts based on the browsing history of users, according to their preferences;
prevention and detection of fraud, malware (malicious software) and management of security incidents;
management of possible disputes with users;
sending of commercial and advertising information based on user preferences;


The platform will retain your data for the period necessary to provide you with its services, or to provide you with assistance.
To the extent reasonably necessary, or required to satisfy legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or apply our terms and conditions, we may also store some of your information if necessary, even after you have closed your account, or we no longer need this to provide services to you.


Personal data may only be shared with third parties in the European Union, in the following cases:
when the user publishes information accessible to the public in the comments areas of the Platform;
when the user authorises a third party website to access his/her data;
when the Platform uses the services of providers to supply user assistance, advertising and payment services. These service providers have limited access to user data, in the context of the performance of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable personal data privacy regulations;
if legally required, the Platform may transfer data to follow up claims made against the Platform, and to comply with administrative and legal proceedings;


You may receive commercial offers from the publisher. If you do not wish them, please click on the following link:
Your data may be used by the publisher’s partners for marketing purposes. If you do not wish so, please click on the following link:
If, while browsing the site, you access personal data, you must abstain from all collection, unauthorised use, or any act which could constitute a breach of privacy, or cause damage to the reputation of individuals. The publisher declines all liability in this regard.
Data will be stored and used for a period consistent with the legislation in force.


What is a “cookie”?
A “Cookie”, or tracer, is an electronic file deposited on a terminal (computer, tablet, smartphone, etc.) and read, for example, during a visit to a website, the reading of an email, or the installation or use of a software or a mobile application, whatever the type of terminal used (source: law).
By using this site, cookies from the company responsible for the site in question and/or third parties may be installed on your device.
When you first browse the site, an explanatory banner on the use of cookies will be displayed. From that point on, by continuing to browse, the client and/or the prospective client will be deemed to have been informed, and to have consented to the use of such cookies. The consent given will be valid for a period of thirteen (13) months. Users may disable cookies from their browser settings.
All information collected will only be used to monitor the volume, type and configuration of traffic using this site, to develop its design and layout, and for other administrative and planning purposes, and more generally to improve the service we offer you.
The following cookies are used on this site:
functional cookies: necessary for the proper functioning of the website
analytical cookies: allow for the analysis of the users’ browsing on the site
Their lifespan is thirteen months.
For more information on the use, management and removal of cookies, for any type of browser, please consult the following link:


Photographs of products, together with their description, are not contractually binding, and do not commit the publisher.


The provisions of these general terms and conditions of use are governed by French law, and subject to the competent authority of the registered office of the publisher, except in the event of any specific competence resulting from a particular law or regulation.


For any question, information about the products offered on the site, or queries about the site itself, please leave a message at the following address:

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